Diploma in Retail Banking

A 116-hour diploma across retail banking products, channels, payments, remittances, private banking, digital banking and recoveries.

IBSL
LevelDiploma
Study modepart-time

Overview

About this course

The Diploma in Retail Banking aims to develop the capabilities and mindset needed to lead and manage retail banking channels. IBSL says it also covers retail banking products and services that deliver customer-centric outcomes, with a focus on profitability and sustainability for banks. The 116-hour programme has fourteen modules. They include deposits and savings products, payment and settlement systems, lending products, retail banking services and remittances. Further modules cover investment banking and wealth management services for retail customers, private banking, retail banking channels, digital banking, selling products and customer relationship management, the legal infrastructure, and recoveries and collections. A way forward and open forum closes the programme. The last published intake met on Saturday afternoons, from 1:30 pm to 5:30 pm. It is taught in English and a certificate is awarded.

Modules

14 modules
Diploma modules14 modules
Introduction
Deposits and Savings Products
Payment and Settlement Systems and Operational Aspects
Lending Products
Retail Banking Services
Remittances
Investment Banking / Wealth Management Services for Retail Customers
Private Banking Services
Retail Banking Channels
Digital Banking
Selling Retail Banking Products, Services and Customer Relationship Management
Overview of the Legal Infrastructure
Recoveries and Collections
Way Forward and Open Forum

Fees & scholarships

Local students

LKR 50,000total
Course fee as published by IBSL. The instalment option is worded "60% + 50% of course fee", which adds up to 110%, so confirm the schedule with IBSL.

Payment options

Course fees range from about LKR 40,000 for several diplomas to LKR 200,000 for the Postgraduate Executive Diploma in Bank Management.
Instalment payments are listed as "60% + 50% of course fee". These add up to 110%, so ask IBSL for the exact instalment terms.
The DBF and HDBF pages show a nominal fee with a note that fees are charged as per the subjects taken.

Facilities

Gallery

Key information

Level

diploma

Duration

ยท part-time

Location

Colombo

Fees

LKR 50,000 ยท Local

See fees & scholarships

Upcoming intakes

No upcoming intakes listed
Verified informationOct 19, 2026

Related study areas

FinanceBusiness

Similar courses