A 36-hour certificate on selling banking products, from fundamentals and selling techniques to digital selling, ethics and customer relationships.
Offered by
Institute of Bankers of Sri LankaThe Certificate in Sales of Banking Products and Financial Services teaches the selling side of banking. IBSL does not publish an overview or objectives, only the eight content areas. They begin with the fundamentals of banking and its products, then selling techniques and advanced selling strategies, digital transformation in banking and selling in the digital era, ethical practices in banking sales, building long-term customer relationships, and trends and innovations. 36 hours of teaching are listed, in English, with sessions held on Sundays from 1.30 pm to 5.30 pm. The delivery mode (in-person or online) is not stated on the page. The fee is LKR 22,000 and IBSL lists a certificate on completion. The start date shown on the page (27 April 2025) has already passed, so no intake is published here; ask IBSL for the next batch.
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