Certificate in Consumer Debt Collection and Recovery

A 60-hour certificate giving collection officers a grounding in consumer credit law, communication, debt collection laws and creditworthiness.

IBSL
LevelCertificate

Overview

About this course

This certificate gives participants a sound understanding of consumer credit debt collection so that they can carry out their duties effectively and efficiently. Six topics are listed: legal aspects of bank lending and securities, an introduction to financial consumer debt collection, effective communication methods, debt collection laws, evaluating creditworthiness, and practical applications. The page gives no per-topic hours or entry requirement. 60 hours of teaching are listed, in English, with sessions held on Sundays from 1.30 pm to 5.30 pm. The delivery mode (in-person or online) is not stated on the page. The fee is LKR 27,500 and IBSL lists a certificate on completion. The start date shown on the page (26 April 2026) has already passed, so no intake is published here; ask IBSL for the next batch.

Modules

6 modules
Course contents6 modules
Legal aspects of bank lending and securities
Introduction to financial consumer debt collection
Effective communication methods
Debt collection laws
Evaluating creditworthiness
Practical applications

Fees & scholarships

Local students

LKR 27,500total
Course fee as published by IBSL. IBSL lists the instalment option as "60% + 50% of course fee", which adds up to 110%, so confirm the payment schedule with IBSL.

Payment options

Course fees range from about LKR 40,000 for several diplomas to LKR 200,000 for the Postgraduate Executive Diploma in Bank Management.
Instalment payments are listed as "60% + 50% of course fee". These add up to 110%, so ask IBSL for the exact instalment terms.
The DBF and HDBF pages show a nominal fee with a note that fees are charged as per the subjects taken.

Facilities

Gallery

Key information

Level

certificate

Duration

Location

Colombo

Fees

LKR 27,500 ยท Local

See fees & scholarships

Upcoming intakes

No upcoming intakes listed
Verified informationOct 19, 2026

Related study areas

FinanceBusiness

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